Direct Access

Our Direct Access service at Aberdeen Cyrenians offers a safe, welcoming environment for anyone who may be struggling and in need of a helping hand.

No matter the situation, our Direct Access team are always on hand to offer non-judgmental advice and support. If you need food, somewhere to feel warm and sheltered or even just some quiet space for a cup of tea and a chat - we're here for you.

Please note - showering facilities are available on Wednesday and Friday afternoons by appointment.

Who we help

The service is available to people 16 years old and over who are:

  • Homeless

  • At risk of homelessness

  • Having difficulties in accessing benefits

  • Vulnerable or at risk

  • Struggling financially (including those who have no recourse to public funds).


How we help
Advice and support is offered in various forms and can include:

  • Advice on homelessness, housing issues and benefits

  • Access to our grocery store for food provision

  • Access to clothes and toiletries

  • Access to phones, computers, the internet and printing

  • Access to showers on Wednesday and Friday afternoons by appointment

  • Access to launderette facilities by booking system

  • Assistance with formal appeals

  • Advocacy and support

  • Referrals to internal and external agencies

Thanks to our funders The National Lottery Community Fund, NHS Grampian Charity and the Scottish Government.

How the service is accessed
No appointments are required to access the service.

Please call 0300 303 0903 opt 1 or email directaccess@weareac.org to access support.

We also accept referrals from other agencies, please download the relevant form, complete and return to dasreferrals@weareac.org

Opening Times - Summer Street (Closed for lunch 12.30 to 1.30)

  • Monday: 9:00am - 5pm

  • Tuesday: 9:00am - 5pm

  • Wednesday: 9:00am - 5pm

  • Thursday: 9:00am - 5pm

  • Friday: 10:00am - 4pm

Food Provision Opening Hours (from 4th November 2024):

Monday, Wednesday, Friday

  • 10.00 - 12.30

  • 1.30 - 3.00

Cafe Chat

  • Thursdays 12 - 2

Where to find us

62 Summer Street
Aberdeen
AB10 1SD

 

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